The Thrill of the Sale and the Agony of the Return
|Melancholy Art Print 8.5 x 11 by SarahSlam|
How to Deal Positively with Negative Feedback:
|JUST BREATHE 5x7|
2) BLOW OFF STEAM (if you need to). When turning your attention to the specifics of a customer's complaints, be sure to distinguish between Constructive Criticism and unnecessary or unreasonable Insults. If the difficult situation involves criticism of your
|Blow Off Some Steam by IRONSIDE|
"On a rare occasion, you might find yourself in a situation with a customer that you will not be able to please no matter how hard you try. If you find yourself taking too much time away from working on your business or handling your other customers, it might be time to cut your losses. While you want to do everything you can to turn them all into a Sweet Aunt Kate [the sweetest lady alive, always delighted with your latest crafty endeavor, no matter what it is], there will be times when all you can do is politely thank them for their business, apologize, and go on with your work."
|Give Me A Kiss Vinyl Wall Decal by VinylWallAccents|
|provided by Fabbydabbystones|
I hope these little suggestions help!
'til next time...